Each of our jewels is individually crafted to your size, with your color mix — never mass-produced. It combines technology, craftsmanship, and extreme attention to detail. It is not an industrial product or a printed object: it is a piece made for you through a process that requires time, precision, and expertise.

Bling jewelry is made to accompany you every day.
With a little care and good habits, they will maintain their natural beauty over time.

Maintenance

• Polish your jewelry with a soft cloth specifically for metals.
• Avoid aggressive chemical products: warm water and neutral soap are sufficient.
• Use a soft-bristle toothbrush only on delicate areas.
• Always dry carefully to avoid moisture and oxidation.
• If the jewel is rhodium-plated or burnished, treat it with particular delicacy.

Storage

• Store jewelry in its original packaging or in a separate pouch.
• Store each piece of jewelry individually to prevent scratches and preserve finishes and stones.
• Protect them from dust, moisture, and rubbing against other objects.

Daily use

• Avoid contact with perfumes, creams, hairspray, and cosmetics: they can dull the surface.
• Remove jewelry before bathing, showering, or physical activity.
• Always dry your skin before wearing them to reduce exposure to moisture.

All payment methods are welcome on Bling. Choose with confidence and pay as you prefer.

Accepted Payments

Pay as you wish: cards, wallets, or deferred payments with Klarna. Always secure, always with peace of mind.

Cards and Digital Payments

Simple, secure, and flexible. You can choose how to pay, from traditional methods to digital solutions designed for maximum convenience.

• Credit Cards: American Express, Visa, Mastercard, and UnionPay.
• Digital Payments: Apple Pay, Google Pay, PayPal, and Shop Pay.

Bank Transfer

Prefer traditional payment? No problem. You can pay for your order via bank transfer.

• Account Holder: Marcaurelio S.r.l.
• IBAN: IT35B0503448680000000036160
• Bank: Banco BPM Spa
• Reason for Payment: Please include your order number and date

Once payment is received, we will process your order within three business days.

Pay in 3 installments with Klarna

Want to pay in installments? Klarna allows you to split the amount into convenient monthly installments. Just choose at checkout: 3 installments, no interest, no worries.

Do you have questions about payments? Contact us at info@bling.shopping, our team is always ready to help you.

Guaranteed Security

Your trust is important to us. That's why every transaction is protected with SSL encryption and anti-fraud systems.

Shop as you prefer, with the freedom and peace of mind you deserve.

We offer secure, trackable, and transparent shipping. Costs are fixed per market and do not vary based on weight, size, or quantity. Duties and import taxes are included in the product price unless explicitly stated otherwise.

International Shipments

We currently ship throughout Europe. We are working to extend our service to other countries outside the European Union. We invite you to stay updated by subscribing to our newsletter or following us on our social media channels.

Main Timelines

• Production: 14–21 days (custom-made products).
• Order processing: 2 business days from receipt of payment.
• Courier transit: see cost table per market.
• Estimated total time: production + processing + transit (e.g., Italy = 14–21 days + 2 days + 1–3 days).

Fixed Costs and Transit Times

Note: The costs indicated are definitive per market and do not depend on weight, size, or quantity. Optional services requested by the customer (e.g., timed delivery, special packaging) may incur additional costs communicated at checkout.

Tracking, Delivery, and Inspection Upon Receipt

You will receive an email with the tracking number as soon as the package leaves the warehouse. Please check the integrity of the package upon delivery; in case of visible damage, sign with specific reservation. The reservation is necessary to file a claim with the courier.

Claims, Damages, and Returns Related to Shipping

• Reporting damages: Send the order number, detailed photos, and a brief description to info@bling.shopping within 2 days of receipt.
• Evaluation: We will respond within 7 business days with instructions for return, replacement, or refund.
• Returns due to defect or our error: If the defect is confirmed, we offer free replacement or a full refund, including original shipping costs.
• Returns due to customer choice: Please refer to the Refund Policy page.
• Refunds: Issued within 14 business days of receipt and verification of the item.

Customs, Packaging, and Responsibility

Duties and taxes included: Customs duties and import taxes are already calculated and included in the product price; the customer will not have to pay additional charges upon delivery, barring unforeseen exceptions. We provide the necessary customs documentation for non-EU shipments.

We use appropriate packaging to protect products; for fragile items, we use reinforced packaging.

Order Modifications, Cancellations, and Contact

Address change or cancellation: Contact us immediately at info@bling.shopping. Changes or cancellations are only possible if the order has not yet been processed or shipped.

Last updated: January 07, 2026.

General Information

Hallmarks and Trademarks: Our jewelry is made with 925‰ Sterling Silver and is certified through hallmarking in compliance with current regulations on hallmarks and trademarks of Presidential Decree no. 150 of May 30, 2002, and subsequent amendments of Presidential Decree no. 195 of November 26, 2014.

Jewelry with surface treatments: Electroplating treatments such as rhodium plating consist of the electrochemical application of a thin layer of metal onto the jewelry's surface. These treatments are subject to natural wear and tear and may fade over time. Factors such as prolonged sun exposure, contact with acidic agents (creams, perfumes, detergents), solvents, and abrasives accelerate deterioration.

Jewelry with Stones: We use a variety of carefully selected stones, including semi-precious stones, precious stones, synthetic stones, composite stones, and Cubic Zirconia. Semi-precious and composite stones may exhibit natural variations in color, inclusions, veins, and striations. These characteristics should not be considered defects or imperfections but intrinsic qualities of natural stones.

To keep your stone jewelry in optimal condition, avoid sudden temperature changes and prolonged exposure to sunlight.

For cleaning, use only room temperature water, neutral detergents, and smooth, soft cloths to dry, without rubbing. Avoid using abrasive substances, hard brushes, or any other element that could scratch and dull the surface of the stones.

Jewelry with pearls: Pearls are delicate and require special care to maintain their beauty. Avoid contact with perfumes, foundations, hairsprays, and other products containing alcohol or solvents, as these can damage their surface.

Store pearl jewelry separately from other jewelry. Ideally, store them in a cloth pouch or wrap them in a soft cloth to prevent scratches and damage.

Jewelry Care

To keep your BLING shining like new, all it takes is care, delicacy, and a few good habits.

Maintenance: To preserve the brilliance of metals and prevent oxidation, regularly polish your jewelry with a specific soft cloth. Avoid harsh chemicals: simple cleaning with lukewarm water and neutral soap is more than enough. Use a soft-bristled brush only for the most delicate areas, taking care not to scratch the surface.

After cleaning, thoroughly dry each piece to prevent moisture buildup, which can accelerate the oxidation process. If the jewelry has galvanic treatments, such as rhodium plating or burnishing, handle it with particular care and polish it only when strictly necessary.

Storage: When not wearing them, store your jewelry in its original packaging, in a lined box, or in a separate pouch. This will protect them from scratches, dust, and tarnishing. Each piece of jewelry should be stored individually to preserve its finishes and stones.

Avoid contact with perfumes, creams, hairspray, and cosmetics: they can alter the surface and accelerate its deterioration. Also, remember to remove jewelry before bathing or exercising.

Other important information

Oxidation: Silver, by its nature, tends to oxidize over time. This characteristic is not a defect but an intrinsic quality of the material itself. Various causes can contribute to oxidation, including contact with air, water, humidity, and skin pH.

The use of body lotions, sunscreens, deodorants, perfumes, and hairsprays can also accelerate the oxidation process. Jewelry not treated with electroplating can therefore oxidize, but it is sufficient to polish it with a specific cloth to restore its original luster.

Allergic reactions: Our jewelry is made with the best quality silver available on the market and is classified as nickel-free. This means that, although it contains nickel as a natural element common to many metal alloys, the traces of this element are kept within the legal limits defined by the UNI EN 1811/2011 standard, thus ensuring product safety. However, even if the quantities of nickel are reduced, they could cause reactions in people who suffer from hypersensitivity to the material.

Warranty and repair

Provides a 2-year warranty covering manufacturing defects and damages directly attributable to the production process. The warranty does not cover wear and tear due to use, improper use, oxidation, loss, or theft. The warranty becomes void in the case of modifications and/or repairs carried out by third parties. To avail of the warranty, it is essential to keep the commercial sales document, which constitutes proof of the original purchase.

Warranty and verification conditions

All our products undergo rigorous quality control before shipping. However, in the event of damage caused by transport or manufacturing defects, our warranty protects your rights fully.

Upon receipt of the goods, we invite you to carefully check the integrity of the package.

In case of any anomaly, it is recommended to sign with a specific reservation, indicating the nature of the suspected damage directly on the delivery note or the courier's device.

This procedure is essential to activate any request for replacement or refund. In the absence of a written reservation, we will not be able to recognize damage from transport.

For any report, please contact us within 2 days of receiving the package, attaching detailed photos of the product and the outer packaging. Our team will evaluate the case with the highest priority.

Last updated: June 11, 2025

We are here to help you. If something is wrong with your order, we will resolve it quickly and without stress. Here you will find simple conditions, procedures, and timelines for returns, refunds, and warranties on bling.shopping. This information supplements but does not replace the rights provided by current legislation.

Essential Definitions

• Consumer: a natural person who purchases for purposes unrelated to professional activity (24-month warranty, Right of Withdrawal applicable).
• Professional: a natural or legal person who purchases with a VAT number for professional purposes (12-month warranty, Right of Withdrawal not applicable).
• Conforming product: a good that matches the description, quality, and promised functionality.
• Lack of conformity: a defect present upon delivery that renders the good unsuitable for use or not in conformity with the contract.
• Working days: Monday to Friday, excluding national holidays.

Right of Withdrawal (For Consumers Only)

Term and Commencement: you have 14 days to withdraw from the purchase, starting from the day you or the person you designated physically receive the product.

Method: send an explicit communication to info@bling.shopping for withdrawal.

Return Shipment: after communication, you have another 14 days to return the product. The cost of return is borne by the customer, unless explicitly stated otherwise. We recommend tracked shipping: the loss of an untracked package cannot be attributed to the seller.

Refund: we will refund all payments received, including standard delivery costs. The refund may be suspended until receipt of the goods or until the Consumer provides proof of having returned the goods, whichever occurs first.

Conditions for Return Acceptance

The product must be returned in undamaged condition. You can examine the goods as you would in a physical store. If the goods show signs of excessive use, tampering, or damage due to unnecessary handling to determine their nature and characteristics, we may withhold an amount proportional to the decrease in value (up to 100% of the value if the product is no longer resalable as new).

Exclusions (Article 59 of the Consumer Code): The right of withdrawal is excluded for personalized products or those clearly made to measure.

Legal Guarantee of Conformity

For the Consumer: the warranty lasts 24 months from delivery. If the defect appears within 12 months, it is presumed (unless proven otherwise) that it already existed at the time of delivery.

For the Professional (VAT number): the warranty lasts 12 months from delivery according to the Civil Code.

Remedies: you have the right to free repair or replacement. If impractical or excessively burdensome, you can request a price reduction or termination of the contract with a full refund.

What to do upon receipt: if the package appears damaged, we advise you to sign with "reservation of inspection" specifying the reason (e.g., dented, wet package). Report any transport damage within 24-48 hours with photos of the packaging and product.

Operational Procedure and Timelines

1. Send request: write to info@bling.shopping including order number and photos.
2. Receipt confirmation: we respond within 48 working hours.
3. Return inspection: carried out within 7 working days of arrival at our premises.
4. Refund issuance: within 14 days of the inspection result, using the same payment method used for the purchase.

Privacy and Data Processing

The collected data (identification, shipping, and payment data) are processed in compliance with the GDPR (EU Reg. 2016/679). Processing is limited to managing the return/warranty process, tax obligations, and protecting contractual rights. Data will be stored for the period prescribed by civil and tax regulations (standard 10 years for accounting documents).

Dispute Resolution and Contacts

For complaints or assistance, write to info@bling.shopping. If you are not satisfied with the handling, you can use the European Commission's ODR platform: https://ec.europa.eu/consumers/odr/.

Legal Information:

Bling is a registered trademark of:

Marcaurelio S.r.l.
Registered Office: Via M. Baiardi n. 8 - 15048, Valenza (AL) - Italy
VAT number and Tax Code: IT02142700067
Phone: +39 0131 940860
PEC: marcaurelio@pec.it

Regulatory References

• Consumer Code (Legislative Decree 206/2005)
• Consumer Rights (Directive 2011/83/EU)
• Sale of Goods (EU Directive 2019/771)
• GDPR (EU Regulation 2016/679)
• Official Gazette

We update the links periodically; for further inquiries, contact info@bling.shopping.

Last updated: December 23, 2025